j5 Software Maintenance and Support / Training

j5 SOFTWARE MAINTENANCE AND SUPPORT

j5 International offers a portfolio of j5 Software Maintenance and Support services which, like the j5 Applications suite itself, can be tailored to suit the client’s needs. Beyond high quality technical support, provisions in j5 Software Maintenance and Support contracts include monthly status reports, individual account management, software updates and remote services to ensure that you receive the full benefit of your j5 system. In addressing individual queries raised, j5 adopts a multi-tiered support approach common to the industry.

TRAINING

j5 International offers both On-Site and Online Training courses. Training courses available include Getting Started, Operations Bundle, Event Manager, Installation Guide, Master Configuration and IDE. Tailored Training packages are also available on request. Our Training methods ensure our clients are fully informed and competent in best practices and how to optimize their j5 Applications fully.

PROJECT SERVICES

j5 International’s project team operates globally and is available to configure and install j5 Applications both on-site and remotely for clients. This team works alongside our partners’ project teams to ensure a seamless integration with partner products and execution of the overall project. We value our long term relationships with clients and therefore take great care to keep stakeholders informed and involved at each stage of the project life-cycle.

CONSULTING

j5 International has a consulting division which is dedicated to assisting our clients in meeting their objectives by defining their goals and system requirements. Our consultants draw from their own industry experience and knowledge to recommend the best course of action to our clients. This ensures that clients gain maximum business value and enjoy ongoing business benefits from their j5 Applications.

The Only Operations Management Platform With Spreadsheet Configurability and Enterprise Scalability