Industry leading companies – like Thames Water – have now introduced j5 Operations Management Software to provide greater visibility, retrieval and audit-ability of control information and a data repository for trend analysis. The j5 Operations Management System (j5 Operations Logbook, j5 Shift Handover, j5 Work Instructions, j5 Standing Orders, IndustraForm® Templates and Operational Events) has standardised shift logs, event logs and escalation processes across shift patterns in our customers’ water control departments. The reporting functionality within j5 Operations Management Software also benefits other stakeholders across water supply, with visibility available to support asset investment decisions and event wash-ups.
Leading water companies agree that logging routine information is crucial in providing an effective and informative shift handover, which facilitates the sharing of relevant information between operational teams. A structured escalation process also benefits water customers, with emerging risks tackled quicker; reducing the risk and severity of events. j5 Operations Management Software also provides wider business benefits, such as:
Employee buy-in is also crucial when implementing an electronic logging and shift handover system. j5 Operations Management Software water industry customers have found that those using the system find that it’s quicker and clearer than the older processes (spreadsheets, paper, SharePoint etc.), with much more visibility when returning on shift. Many teams across water supply have benefited from j5 Operations Management Software and the improved business processes which have being aligned to get the best out of this suite of software.