Historically – within the Water industry – inadequate, time consuming tools have been used for Operations Management and Shift Handover processes. Increasing organisational risk and inefficiencies due to hard to find, disconnected and unclear information. Examples of inadequate tools include:

  • Paper
  • Spreadsheets
  • Word Processor Documents
  • Scattered Databases
  • Email
  • Whiteboards
  • Inconsistent Verbal Meetings
  • Phone Calls / Radio
  • Text / Instant Messages
  • Multiple MES Applications

Industry leading companies – like Thames Water – have now introduced j5 Operations Management Software to provide greater visibility, retrieval and audit-ability of control information and a data repository for trend analysis. The j5 Operations Bundle (Operations Logbook, Shift Handover, Work Instructions, Standing Orders, Operational Events) has standardised shift logs, event logs and escalation processes across shift patterns in our customers’ water control departments. The reporting functionality within j5 also benefits other stakeholders across water supply, with visibility available to support asset investment decisions and event wash-ups.

Leading water companies agree that logging routine information is crucial in providing an effective and informative shift handover, which facilitates the sharing of relevant information between operational teams. A structured escalation process also benefits water customers, with emerging risks tackled quicker; reducing the risk and severity of events. j5 Operations Management Software also provides wider business benefits, such as:

Employee buy-in is also crucial when implementing an Electronic Logging and Shift Handover system. j5 Operations Management Software water industry customers have found
that those using the system find that it’s quicker and clearer than the older processes (Spreadsheets, Paper, SharePoint etc.), with much more visibility when returning on shift. Many teams across water supply have benefited from j5 Operations Management Software and the improved business processes which have being aligned to get the best out of this suite of software.

Employee buy-in is also crucial when implementing an Electronic Logging and Shift Handover system. j5 Operations Management Software water industry customers have found that those using the system find that it’s quicker and clearer than the older processes (Spreadsheets, Paper, SharePoint etc.), with much more visibility when returning on shift.  Many teams across water supply have benefited from j5 Operations Management Software and the improved business processes which have being aligned to get the best out of this suite of software.

Industry Focus – UK Water and Wastewater – j5 Operations Management Software Brochure

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