Why Is This Technology of Crucial Importance?

Common Shift Handover Problems


Poor Shift Handover processes have caused catastrophic incidents, creating an important requirement for more efficient, consistent and detailed data at this crucial point of day-to-day operations.  Unfortunately, there are still inadequate time consuming tools being used during the Shift Handover process, which increase organisational risk and inefficiencies, such as:


Word Processor Documents

Scattered Databases



Inconsistent Verbal Meetings

Phone Calls / Radio

Text / Instant Messages

Multiple MES Applications

10 Industrial Accidents Where Poor Shift Handover Was a Contributory Factor


Often a combination of the above tools is used at Shift Handover, adding even more confusion and black holes of data to the process.  The Swiss Cheese model of accident causation highlights that holes can easily appear in the defence layers between hazards and accidents.  Unfortunately, these information gaps – which can appear during a poor Shift Handover process – have resulted with disastrous consequences highlighted by these 10 Industrial Accidents Where Poor Shift Handover Was a Contributory Factor:

The Impact Poor Shift Handover Has on Personnel


Conducting poor Shift Handover along with messy data collection makes personnel feel uneasy and worried about their general safety.   This makes daily operations a difficult and frustrating task, with time consuming paper forms and scattered spreadsheets and databases.  The following day-to-day problems are common at sites using the above poor Shift Handover methods:

General Safety Concerns

Process Frustration


Wasted Time

Reduced Responsibility

Lower Motivation

Health and Safety Executive Shift Handover Recommendations


The Health and Safety Executive (HSE) have emphasised the importance of Shift Handover by outlining that:


“Effective communication is important in all organisations when a task and its associated responsibilities are handed over to another person or work team.  This can occur at shift changeover, between shift and day workers, or between different functions of an organisation within a shift e.g. operations and maintenance.”


They recommend to ensure safe Shift Handover, organisations should:

The Impact Consistent, Safe and Fully-Informed Shift Handovers Has on Personnel


Thankfully, a solution exists to give site personnel confidence at Shift Handover and more time to operate their plants effectively, resulting in the following benefits:

Increased Safety Confidence

Process Buy In

Alertness to Problems

More Time to Operate the Plant Effectively

Heightened Responsibility

Renewed Motivation

Want a Demonstration of j5 Shift Handover Software?

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